We are constantly working to improve how our members experience healthcare — making it simpler, more reliable, and more personal.
Starting May 1, 2026, all Rivia Clinics members will receive care exclusively within the Rivia Clinics chain.
This means that members will now visit any of our clinic locations for their healthcare needs, including: Labone, Dzorwulu, Adenta*, East Legon*, Tema*, North Kaneshie, and Koforidua.
(*Adenta, East Legon, and Tema are currently being finalised as full Rivia Clinics locations.)
Why This Change Matters
This transition is an important step in strengthening our promise of The WOW Experience. By focusing care within our own clinics, we are able to:
- Deliver more consistent and higher-quality care
- Provide faster, more direct access to our services
- Ensure better coordination between our medical teams
- Maintain greater control over care standards and costs
- Create a more seamless and predictable experience for every member
Ultimately, this change allows us to serve you better — with care that is not only accessible, but also dependable.
What This Means for You
From May 1:
- You can walk into any Rivia Clinic for care without prior coordination in most cases
- Our team will be available to guide you whenever you need support
- If you require specialised services (such as scans or referrals), we will connect you to trusted partner facilities
We are also putting systems in place to ensure that any external referrals are smooth, coordinated, and aligned with The WOW Experience at Rivia Clinics.
Supporting You Through the Transition
We understand that changes like this can come with questions. That’s why our team will continue to share updates, reminders, and helpful information in the coming weeks.
If you are unsure about where to go or need assistance, please don’t hesitate to reach out. We are here to guide you every step of the way.
Looking Ahead
This is more than just an operational update — it’s a commitment to building a stronger, more connected healthcare system for our members.
By bringing care closer together within the Rivia Clinics chain, we are creating an experience that is simpler, more efficient, and centered around you.
Thank you for trusting Rivia Clinics with your care.
